Support & Maintenance

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Please contact us to get pricing information and to learn more about how WebGravity can help your business grow to it's fullest potential. Online demonstrations of our Reservation and Ad Server technologies will be available soon.

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Features	Silver Plan	Gold Plan
Support & Maintenance	-	-
Knowledge Base
Community User Forum Access
Unlimited Support Ticket Requests
Google Maps Submission
Support response: within 24 hours
Support response: within 3 business hours
New Version Discounts: Upgrade Path
New Additional Product Discounts: 25%
Notifications and alerts: New Versions
Notifications and alerts: Hotfixes & inline fixes
Named Key Support Contacts
After-hours pager support for Mission critical issues only
Remote diagnostics (client authorization only)
Access to beta products (not guaranteed acceptance)
Annual Support Purchase Eligibility: Minimum Licenses
Customer Roles using our support portal
Pricing
Setup Fee	$495	$495
Monthly Fee	$50	$99
Minimum Period	12 months*	12 months*

** Early Exit Fee applies if minimum 12 month term is not completed, this will be charged at the monthly fee X 2